Privacy Policy – Numismática Fortuna Bullion

Last updated: November 2, 2025

At Fortuna Bullion, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website www.fortunabullion.com.

1. Data controller

Company: Preto Galáctico Unipessoal LDA
Tax ID / VAT: PT518908615
Address: Av. Aviação Portuguesa 26, 2720-059 Amadora, Portugal
Email: info@fortunabullion.com
Administrative email: admin@pretogalactico.pt

2. Personal data we collect

We only collect the data necessary to provide our services, including:

Full name and contact details (email, address, phone number).
Billing and shipping details.
Payment information (securely managed through the WooCommerce payment platform or via bank transfer).
Purchase history and communications with customer support.
Basic technical data (cookies, IP address, browser, language, etc.).

We do not collect or process sensitive data (such as ethnic origin, religious beliefs, ideology, health, etc.).

3. Purpose of processing

The user’s personal data is used to:

Manage orders, payments, and shipping.
Facilitate communication with the customer.
Comply with legal and tax obligations.
Improve the browsing experience and site security.
Send information or commercial updates related to Fortuna Bullion (only if the user expressly authorises it).

4. Legal basis for processing

We process personal data on the following legal bases:

Performance of the contract for the purchase and sale of products.
Compliance with legal obligations (invoicing, accounting, fraud prevention).
The user’s consent for marketing communications and the use of cookies.
Legitimate interest in maintaining the security and proper functioning of the website.

5. Data retention period

Personal data will be retained for as long as necessary to fulfil the purposes described or for the periods required by law (for example, 10 years for tax documentation with the Tax Authority). Once this period has elapsed, the data will be securely deleted or anonymised.

6. Data disclosure and transfer

Fortuna Bullion does not sell or share personal data with third parties, except:

Service providers necessary for the operation of the site (WooCommerce, shipping services, banks, tax advisers, etc.).
Competent authorities, when required by law.

All providers comply with the GDPR and ensure appropriate data protection.

7. Information security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure. The website uses a secure HTTPS connection and encrypted payment systems.

8. User rights

The user may, at any time, exercise the following rights:

Access their personal data.
Rectify inaccurate or incomplete data.
Request the deletion of their data (“right to be forgotten”).
Restrict or object to processing.
Request the portability of their data.
Withdraw their consent (where processing is based on it).

To exercise these rights, you must send a written request to: 📧 info@fortunabullion.com

You may also lodge a complaint with the National Data Protection Commission (CNPD), the Portuguese supervisory authority for data protection matters: www.cnpd.pt

9. Cookies and similar technologies

The site uses first- and third-party cookies to improve browsing, analyse traffic, and remember user preferences. The use of cookies is regulated in detail in our Cookie Policy.

10. Changes to this policy

Fortuna Bullion reserves the right to amend this Privacy Policy at any time. Updates will be published on this page with the corresponding revision date.